Vcare Call Centers India (P) Ltd is Hiring Senior Research Analyst

Company Name -: Vcare Call Centers India (P) Ltd, Noida
Experience -: 2 - 4 years
Key Skills-: Research Analyst, Internet Research Analyst, Market Research
Industry-: ITES/ BPO/ KPO
Posted On-: 4th Feb 2011


About Company-: Vcare Corporation has offices in US, UK and India. The US Corporation is legally incorporated in Seattle, WA. Vcare Corporation is a leading provider of BPO Services mainly Call Center, Software Development and Knowledge Process Outsourcing Services. Vcare Corporation has offices in US, UK and India. The US Corporation is legally incorporated in Seattle, WA. Vcare Corporation is a leading provider of BPO Services mainly Call Center, Software Development and Knowledge Process Outsourcing Services.

Job Description-:

  • Mapping and analyzing huge datasets to conduct analysis on the various areas relating to Sales Force ,Segmentation and Targeting (S&T) analysis, Call Planning analysis, Customer Profiling, Sales Resource Optimization, Return on Investment Analysis, Incentive Compensation and adhoc analytics
  • Developing data clarifications, data sanity and analysis
  • Analyzing huge datasets and representing the analysis in an easy and comprehensible format using tables, charts and graphs
  • Communicating with the client through e-mail and telecons on project requirements.
  • Work effectively on multiple projects in a dynamic environment
  • Ensure quality in all deliverables - demonstrating accuracy and thoroughness
  • Communicate effectively with project lead to identify needs and apply feedback to improve performance
  • Take initiatives/Analyze processes for implementations and improvements
  • Ensure knowledge sharing in the entire team
  • Pro actively seek opportunities to broaden and deepen knowledge base and proficiencies
  • To source out relevant, informative, and required information / data using web tools. To find accurate and required information using internet tools i.e Google, Yahoo
  • Good understanding of Excel VBA with macros
  • Good knowledge of SQL/MS-Access
if you have any query regarding job posting, mail To via hr.feedback@callcentersindia.com

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