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Showing posts from July, 2011

Call Center Services Excel with Better Team Integration. How?

The role of a good leader always matters in the development of the team. The style of work and dedication in any areas of specialization is the shadow of the leader that builds the spirit of the team to a zenith. The lifestyle at the call centers is hectic and employers have to overcome a lot of difficulties due to immense work load. In order to reduce the strain from the calling agents, the management should take some active measures to reduce the level of stress and include some recreational measures so that the team works properly with coordination. A good team can develop better business strategy and take the company profile to a higher level within a short span. If the team members are not relaxed, they can never show their abilities and the attrition rate goes higher. The role of a team leader is always important to support this cause. He is the only person who knows each calling agent precisely and personally. An unstable working condition affected by unhealthy mental stress, is

Opening For Employee Relations Executive-: Vcare Call Center Pvt Ltd.

Summary-: Experience: 1 - 3 Years Location: Noida Education: UG - Any Graduate - Any Specialization PG - Any PG Course Industry Type: BPO/ITES Role: HR Exec. Functional Area: HR / Administration, IR Desired Candidate Profile-: - Graduates with min 1 year experience in HR ER Role in international call center. -Good Communication Skills -People management skills -Should be proactive & innovative -Excellent influencing skills -Preferably Male candidate -Flexible to work 24/7 Job Description-: -Inductions of new joinees. -Employee engagement activities -Attrition Management -Exits/F&F Management. -Handling grievances -Corporate communication. -Attendance -HR Policies -Knowledge on automation tools & softwares -Organizing & managing events. Company Profile-: Vcare Call Center has offices in US, UK and India. The US Corporation is legally incorporated in Seattle, WA. Vcare Corporation is a leading provider of BPO Services mainly Call Center, Software Development and Kno

Vcare Call Centers India (P) Ltd Recruits CCE and Sr, CCE

About Company-: Vcare Corporation has offices in US, UK and India. The US Corporation is legally incorporated in Seattle, WA. Vcare Corporation is a leading provider of BPO Services mainly Call Center, Software Development and Knowledge Process Outsourcing Services. Vcare Corporation has offices in US, UK and India. The US Corporation is legally incorporated in Seattle, WA. Vcare Corporation is a leading provider of BPO Services mainly Call Center, Software Development and Knowledge Process Outsourcing Services. Job Description -: *Handling US Customer queries. *Telecom Process *Night Shifts * salary upto 25k Vcare Call Centers India (P) Ltd E - 25, Sec - 63 Noida Uttar Pradesh,India Contact Person: Ajay - 8802049153

Cloud Computing – An Innovation That Drives Call Center Outsourcing Easily!

The rising demand and choice of BPO industry by the key business brands have urged the small business players to head towards a new principle of serving customer loyalty. With this significant change in the soaring requirements, many software companies have started to encourage the call center industry to introduce the concept of cloud computing in their business strategy. The technology experts analyzed that the use of this recent innovation can be helpful in saving capital and operational costs to a higher level. The cloud computing is a new technology that helps the business players to apply all their applications in a single location with the advantage of hosting facility with a single server. Big brands normally consist of a huge database, software and other technologies that drive the organization. Saving these enormous data are normally done with different servers that are separately placed. The introduction of this new technology has eliminated the drawbacks of the methodolo