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Showing posts from June, 2010

Explore the possibilities of Outsourcing with Vcare Corporation

June 30, 2010 The mission statement of Vcare Corporation is transforming operational efficiency into profitability. We believe in multi dimensional aspects of outsourcing. We are better, cheaper and faster. We are safer, more secure and more stable too. Boding well with the government policies and world class infrastructure, we, at Vcare Corporation do every bit to be yours uncomplicated right outsourcing decision. We do not hesitate to go to that extra length to serve you better and establish your business goals. With us, you mitigate the risks factors that surround outsourcing. We offer you two delivery centric models where you pay as per your needs. We can work for you either as your Full Time Employee or can have a deal according to Pay for Performance model. Our robust quality assurance methodologies keep wiping the inefficiencies of our working models, if any, off. Our revenue generating model brings profit, credibility and sales to your company. We offer you totally

An Ideal Customer Service Policy for Call Centers

Call centers are known for customer services. To get candid and fulfill the expectations of their clients, they follow very strict guidelines. However, things do go awry at times that compromise the reputation of call center in question and the clients, they are working for as customer services are first impression of call center/client and lasting impression for customers. To avoid any pitfalls, here are some quick checkpoints which can be considered for effective customer services: Customer norms for Calling: 1) Try to answer the telephone in the very first ring. It is a common rule to answer the phone within three rings. If you are busy, signal your peer to reply the phone for you. It is responsibility and duty both. 2) Be friendly yet professional. Greet customers with smile and in pleasant manner. Avoid sycophancy. If you are not sure about the time zones, be general. Greet with ‘hello’ or ‘welcome’. No matters, how the callers behave with you, be cool and patient with them.

If you are looking for the best quality outsourcing services, look no further than Vcare Corporation

Your search of the ‘right’ outsourcing services ends here at Vcare Corporation. Vcare Corporation is the best and premium call center outsourcing services provider. It is just not the industry expert or business analysts who have valued the work, efforts and quality of the services and projects undertaken by Vcare but the clients have also commended the growth and profit leveraged by our solutions and support. Vcare has been a known name in industry circuits for call center services made simpler, easier and more efficient. The organization and its team members work to increase your sales, convert leads into more sales on a given budget. Vcare was established with a vision to provide care and value to your business that it needs the most. Inbound call center, outbound call center and web enabled services of Vcare give you and your business a leading edge in the market competition. Totally compliant to the growth strategy of your business, our enterprise-class solutions address the growi