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Showing posts from April, 2010

Vcare Corporation: Outstanding Services with Accurate Solutions

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Vcare Corporation is a name that translates into success and results irrespective of the sphere of industry you come from and where you company is based at. The well qualified staff of Vcare and expertise of management during the ten years of experience has gained it a reputation of world class service provider. It has three levels multi-tier support of technology and infrastructure fully backed up by end to end CISCO based IP Network. Vcare is 100 percent IP based providing services in the realm of inbound and outbound call center services. It covers 30 countries with its BPO solutions and offers holistic Cisco reporting including talk time, average time to answer, hold times, wait time, answer times and wrap times. Their representative provide each and every call center related services like order processing, Customer service, lead generation, market research and customer satisfaction with extreme ease and dedication while following the quality guidelines rigorous

Offshore Call Centers: Problem Solvers of Your Business

If your business is facing problem such as: 1) Increasing overhead expenses 2) You are flummoxed by the inflow of customer calls 3) You do not know where the productivity of your team is going 4) Infrastructure/ Administration Finances 5) Your business has expanded and you need to increase your manpower too but finance does not allow you to do so. 6) You want best of skills, choicest expertise and cutting edge technology to work for you. 7) You want to cut costs but do not want to compromise on quality and other parameters. In that case, the answer to your entire problems is, Call Center Outsourcing Offshore Call Center understand the value of hard work and efforts you put in your organization. They know the worth of your time you need to focus on the core strategic management issues rather doling it out on how to manage documentation or database? They realize the money you have earned and invest in your company to make it this big to be proud of. Offshore call centers work alo