Vcare Corporation is Recruiting Team Leader - Operations - Voice Process

Experience: 1 - 3 Years
Location: Delhi/NCR, Ghaziabad, Noida
Education: UG - Any Graduate - Any Specialization PG - Any PG
Industry Type: BPO/ITES
Role: Team Leader -(Non Technical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

* Excellent Management skills
* Good decision making capability
* Ability to motivate the team
* Good communication skills
* Ability to deliver even in high stress
*Attrition and Absenteeism Management
*Calibrating and Mentoring the agents

Job Description

- Ability to manage a Team of 25 people
- At least 1.5 years of experience in an International Call Center as a Team Leader
- Resource planning and allocation
- Ability to provide guidance to the associates
- Can Lead team & Monitor calls

if you have any query regarding job posting, mail To via hr.feedback@callcentersindia.com
For More Details, visit http://alturl.com/a7u4s

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