Vcare Corporation is Hiring for Customer Care Executive (voice)

call center outsourcing
A) Job Description for Customer Care Executive (voice)

Job Title: Customer Care Executive / Sr. Customer Care Executive (US Voice Process)

Job Description:

1. Both Graduate / under graduate in any discipline for international; voice process.
2. Excellent command over Spoken English
3. Working Knowledge of Windows and Internet
4. Work in Shifts for international process
5. Preferably experience in inbound customer care voice process.

Walk in Interview Monday – Saturday (daily), with 1 passport size photograph and updated Resume.

Time: 11am -5pm
Venue: E-25 Sector 63 Noida

B) Job Description for Team Leader International; Voice process


Job Title: Team leaders- Operations – (US Voice process)

Job Description:


1. Ability to manage a Team of 25 people
2. Atleast 1.5 years of experience in an International Call Center as a Team Leader

3. Resource planning and allocation
4. Ability to provide guidance to the associates

Desired Candidate Profile:


1. Excellent Management skills
2. Good decision making capability
3. Ability to motivate the team
4. Good communication skills
5 Ability to deliver even in high stress
6. Attrition and Absenteeism Management
7.Calibrating and mentoring the agents

Walk in Interview Monday – Saturday (daily), with 1 passport size photograph and updated Resume.

Time: 4pm -6pm

Venue: E-25 Sector 63 Noida

Interested candidates can send in their resume at hr.feedback@callcentersindia.com

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