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Inbound Call Center and Call Center Services - Vcare Call CenterCall Centers India Offers Customers Ability to More Effectively Manage High Volumes of Calls; Flagship Product Now Named Vcare Call Center Inc.

Vcare is the leading global provider of on-demand telemarketing, customer service, and call center solutions for customer interaction management, today announced the immediate availability of Vcare Call Center Inbound, designed to enable inside sales and customer service and support departments to more effectively manage high volumes of inbound calls - improving customer service and team productivity. Additionally, the company announced its flagship product, the Virtual Contact Center will now be named Vcare Call Center Pvt Ltd.
"We're using Vcare for our multiple seat inbound call center, and have found it to be extremely efficient and easy to use," said Pedro Guijarro, MIS manager at USCB, Inc., a full-service receivable and resource management company. "We receive about 2000 inbound calls per day, and the fact that Vcare can quickly route calls and allow us to quickly resolve customer issues has made us much more productive and able to provide a better experience to our customers."
Additionally, both Vcare Virtual Call Center Inbound and Vcare Virtual Call Center Suite offer the following benefits:
1- lower IT and management costs because Vcare maintains the call center systems
2- lower telephony costs because Vcare handles over fifty million long-distance calls per month on behalf of its customers, allowing it to negotiate the lowest rates possible.
3- instant reports on call volumes, agent productivity, disconnects, etc.
4- easy integration with best-of-class applications such as Salesforce, RightNow, and NetSuite and many more facilities.
To know more about Vcare Please Click on Call Center once.

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