Call Center Outsourcing Services India

Customer service is the primary mission for all the businesses that deals in certain products or services. To attain the maximum level of the customer satisfaction, every company follows some professional strategies that help the company to build a rapport and fascinate bunch of customers so that the business race is maintained at a better speed. For instance, the inclusions of inventive web-related tools are getting a major focus on the business parts to develop recognition and build a sturdy Customer Relationship Management (CRM). Some of the web-related tools include the following: Personalized Web Pages : This is one of the most important tools that are seen with all the companies. The primary motive to build this strategy is to attend the interest of the customers and record purchases and inclinations. It also helps the customers to send/post their viewpoints and allow the companies to check the customer demands. The vendors can also forward some vital information relate...

Job Description : Make deductions and remittances Maintain employee records Prepare employee payments and benefits Maintain Time & Attendance system Critically reviews and analyzes current payroll and benefits. Communicates actively with operations & human resources. Salary: INR 1,25,000 - 2,50,000 P.A. Annual Bonus,Meal Facility,Droping Facility,Travel Reimbursement for Non Hiring zones. Industry: BPO, Call Centre, ITeS Functional Area: HR / Administration, IR Role Category: HR/Administration/Facilities Role: Pay Roll/Compensation Manager Keyskills: Payroll processing,payroll management Desired Candidate Profile Education: (UG - Any Graduate - Any Specialization) AND (PG - Any PG Course - Any Specialization) Minimum one year related experience. Advanced Excel and intermediate Word Experience/knowledge of automated payroll systems Accurate data entry Basic knowledge of legislation, regulations related to HR/Payroll General understanding of accounting Conta...

Job Description Training and Induction Joining Formalities of new employees Maintain all employee personal files and Trackers. Exit Formalities Develop and implement the employee engagement Attrition Analysis and track action plans Salary: INR 1,25,000 - 2,00,000 P.A. Meal Facility,Drop Facility Industry: BPO, Call Centre, ITeS Functional Area: HR / Administration, IR Role Category: HR/Administration/Facilities Role: HR Executive Key skills: Employee relation,grievance handling,employee retention,HR Generalist Desired Candidate Profile -: Education: (UG - Any Graduate - Any Specialization) AND (PG - Any PG Course - Any Specialization) Candidate should have completed MBA. Should Have minimum 1 Year of experience in generalist profile. Active listening skills Passion to learn ...

Call center outsourcing has touched the heights of perfection after the attention of the fact that business cannot improve without it. A business that foresees top rapport in the existing market needs to focus on their customers and their preferences towards the demands. All these have become the necessity of every entrepreneur and therefore to meet these deadlines the power of the call centers is attributed. Businesses with call center outsourcing gets better especially when the practice of customer handling processes is performed by the acumen professionals.  The calling agents that you normally hire in your organization mighty not judge the feedback of the customers which may turn out to be wrong for some reasons. But the call center follows a great tactic to handle them with a special attention to their demands. Outsourcing attains a better attention when your organization is losing control of your present business operations and your staff becomes inadequate to meet the...

Call center outsourcing is a very common phenomenon that is gaining an acclamation for initiating the importance of these customer service units into the mainstream business. The importance is better explained with a special attention to the necessity of the businesses that needs a third party to look after their hardcore competencies that are related to customer service and related matters. As this trend is much considered as a business strategy, we can easily feel it’s never ending demand in the realm of customer service industry. BPO Services has gone much better and standards have been maintained with the sophisticated technology. Here are some of the positive aspects that are considered to be very applicable in all the commercial establishments believing in customer orientation. Time Miscellanies of BPO call centers: Call Center Outsourcing is suitably the best option when your business is spread across the globe and your clients are all bases in different time zones. Cu...

Customer service operations with Call Center are supposed to be the best in the businesses that have lesser investment and needs better profit. When you discover that your firm is spending a lot of the capital in the miscellaneous fields such as customer support, technical support or data entry services. There are also some hidden costs that can be hardly explored can be eliminated when you discover that these expenses can be better controlled by professional BPO services and gain stability within a small period. Reevaluate your organization's customer access strategy. Before making any foremost transformation, it is crucial that your team agree on the basic level of services the organization will provide. Harnessing social channels is very important for the inbound call centers to review the customer communities, feedback sites, and the one-to-many characteristics of channels. An appropriate feedback session with the customers can certainly be the best to overview the present ...

About Company -: Vcare Corporation has offices in US, UK and India. The US Corporation is legally incorporated in Seattle, WA. Vcare Corporation is a leading provider of BPO Services mainly Call Center, Software Development and Knowledge Process Outsourcing Services. Job Description -: Inbound Process or Non Technical or Communication skills , Listening skills , Flexibility , Problem-solving skill" About Vcare:- In the past 10 years of its existence, Vcare Corporation has carved out a niche for itself in the realm of call center outsourcing. Along with its call center services it also offers software development, IT consultancy and product engineering services. Our global delivery model is a combination of onsite, offsite and offshore resources. Vcare has office in US, UK and India. Please find below the Interview details:- Process: Customer Service - US Process Working days: Monday to Saturday (Sunday Fixed Off) Shift Timings: Night Shift Qualification...

About Company -: Vcare Corporation has offices in US, UK and India. The US Corporation is legally incorporated in Seattle, WA. Vcare Corporation is a leading provider of BPO Services mainly Call Center, Software Development and Knowledge Process Outsourcing Services. Job Description: Answering inbound calls and assisting customers who have particular inquiries or questions. Process is US Telecom Inbound, Non Technical Customer Service Profile, NO Upselling or Sales involved. Company Profile : Vcare Corporation is a leading provider of BPO services, software development, IVR customization services, billing and OSS systems. Desired Candidate : - Graduates and Undergraduates,12th Pass can apply, High school diploma.Interest in helping customers. - Excellent spoken and written English - Minimum 3 months of work experience in an International BPO,Freshers may also apply. - Available to work in night shifts & 6 days. - Free Cab facility a...