Call Center Outsourcing Services India

Summary : Experience: 1 - 3 Years Location: Noida Education: UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required. Industry Type: BPO/ITES Role: HR Exec. Functional Area: HR / Administration, IR Desired Candidate Profile: Candidate with min 1 year of exp in MIS & Payroll Strong Interpersonal Skills Hands on Advanced MS Excel Should have worked on payroll reports Prefer Male Candidates only capable to maintain the database and details of more than 1500 employees Job Description: -Responsible for Processing of Payroll. -Over Time is checked before processing the salary -Making the Over time Sheet as per company policy. -Handling salary grievances, query & deduction of employee. -Preparation & checking of attendance sheet. Contact: Vcare Call Centers India (P) Ltd E - 25, Sec - 63 Noida 91-120-4019101 http://www.vcarecallcenter.com / hr.feedback@callcentersindia.com

The responsibility of a team leader can vary in diverse organizations. In some of the aspects the individuals might have to handle huge members, whereas in small organizations the job is limited to very few. The role of team leader in the call center is a great challenge. Handling a team of hundred calling executive is not a matter of small game. It needs a great dedication to streamline the complexities that generally arises in a contact center. A good team leader needs to develop certain qualities that can help them towards the organization's growth and self-development. Here are some of the qualities of team leaders: Good communication skills are the foundation for any professional sector. You should communicate constantly with the other team members, establish trustworthy relationships, and seek feedback. An eminent team leader always responds to the opinions and advice of their fellow team members. You can thereby direct their added energies towards the set goals by i...

Summary Experience: 0 - 3 Years Location: Noida Education: UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required. Industry Type: BPO/ITES Role: Associate/Sr. Associate -(NonTechnical) Functional Area: ITES/BPO/KPO, Customer Service, Ops. Desired Candidate Profile Minimum 1 year experience in voice process in international bpo. Client Interaction Customer Focus Open for shifts. Diploma / Degree in Spanish language. Good Communication Skills. Job Description Job Description -Provide customer support through Voice & emails in English & Spanish Language. -Resolve customer queries within the assigned TAT. -Good Communication Skills in English and Spanish. ...

The working style can depend from person to person in a call center. Some employees spend their daily schedule just to complete their office hours. But if some attractive incentive schemes or policy is made within the employees, the overall and individual performance is definitely expected to go high. But in reality, there is a category of employees, who want to work with some enjoyment with being well treated with respect, opportunity and compensation for their effort. This is extremely essential in call center where calling agents are responding to customers. Incentive programs are mandatory chapter in the employee’s motivational book and drive the organization to run with optimum efficacy. Let us discuss some principles that helps in creating the appropriate framework for an incentive program: Rewarding is a very effective way to motivate the employees. If your organization rewards instantly, the reinforcement process will be faster and the performance level will tend to upg...

Customers in the 21st century expect all the facilities that are freely offered from any business organization. Organizations that focus on client centric approach have become very proactive about the methodologies that show better level of customer loyalty to exist in this cut-throat business. Today’s customers demand that an organization should always solve their problem instantly and if unable to do so, it is very sure that they are going to say 'BYE BYE' forever. Get it right and you will gain and keep customers for life. There are few techniques that help a call center to build a better level of customer loyalty. Starting a business is a very common phenomenon. The customer engagement process is perfectly determined with the relation that your organization is building with the clients. Try to resolve all the problems faced by them and assure them that the existing problems will be permanently eliminated in future. If a customer is facing repeated problems, your firm i...

Summary-: Experience: 0 - 2 Years Location: Noida Education: UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required Industry Type: BPO/ITES Role: Recruitment Exec. Functional Area: HR / Administration, IR Desired Candidate Profile -: - Fresher with good communication skills - Min 3 months of experience in BPO recruitments (Agent Level) - Graduate & Undergraduate can apply - Preferred from consultancy background with exp in BPO hiring. Job Description -: - Understanding the Job Description of the various openings. - Screening and shortlisting the candidates based...

Summary --------: Vcare is Hiring Recruiting Manager Experience: 3 - 6 Years Location: Noida Education: UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required Industry Type: BPO/ITES Role: Recruitment Mgr Functional Area: HR / Administration, IR Desired Candidate Profile 1.MBA -HR with minimum 3 yrs of relevant exp in International BPO Bulk hiring. 2. Excellent people and interpersonal with excellent written & verbal communication. 3. Resident of Noida & Near by area will be preferred. 4. Open for UK shift. Job Description 1. Managing end to end recruitment cycle (for mass inte...

The role of a leader in managing a team is challenging. The rapport of a business process, especially in a call center is fully dependent upon a leader. The leader is an idol for the entire team and they will lead a management process as per the guidance provided by him. There are many ways how an individual can adopt the traits of a good leader. Some traits are inborn and some needs to be developed with the experience. Here are some of the tips that will enhance the effectiveness and performance of individual to become a leader in a call center. It is not necessary that you will become a leader within a day. It completely depends upon your approach and how do you want to lead a particular segment. Therefore, it is advisable that you gain enough knowledge in that specialized area to bring focus. Before leading a large scale team, its better you become a part of small group of people to introduce to your real life problems, initiate solutions and taking actions positively. Leaders ...

About Company -: Vcare Corporation has offices in US, UK and India. The US Corporation is legally incorporated in Seattle, WA. Vcare Corporation is a leading provider of BPO Services mainly Call Center, Software Development and Knowledge Process Outsourcing Services. Job Description * Preferred a graduate. * Minimum experience of 1 year in training. * Candidate should be flexible for any kind of shift. * Non BPO background can also be preferred. * Candidate from South Delhi,East Delhi and Noida are preferred.But Weast Delhi and North Delhi candidates can also apply. Contact -: 0120-4019101, 9810532704 hr.feedback@callcentersindia.com