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Showing posts from January, 2011

Advantages of Call Center Outsourcing Contract in India

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In recent years, call center outsourcing to India has enhanced many folds. Organizations from Western regions and Middle East are incessantly outsourcing their services to India and increase the advantages of cost, efficiency and reliability. India has alter the confidence of investors by leaps that are now seeking for few different ways to invest in this one of the fastest growing economical country of the world. Call Center Outsourcing to India has made momentum due to availability of cheap working class as compared to the other countries. Since absolute majority of the middle class people is enlightened, it is making the workforce eligible to undertake any kind of work. Furthermore to this, the overall nature of business and call center services have really enhanced over the previous tenure. Factors like these make India stand out from the rest of the crowd as one of the favorable destination to outsource services of any kind. Major destinations like Delhi, Mumbai, Pune, Ba

Setup Your Business at Lower Cost with Vcare Call Center

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Vcare Call Center India is an International Call Center, Vcare can help your business to go money-wise without compromising on customer satisfaction, business ethics and quality of the services. The 24/7 services @ 365 days come to rescue of businesses of any sort and type. Call Center Outsourcing Services of vcare are affordable and cost effective. We provide the best quality, end-to-end BPO services to our clients across the Globe. Some important call centers services which we provide include call answering services, customer support, order taking, help desk support , back office services and telemarketing services. Our services assure clients a high closing ratio in sales calls and increased customer satisfaction. Latest technology, best of resources and skillful manpower to back up, Vcare has become the source of inimitable and indomitable range and quality of call center services. The call center works as an extension of your company or organization instead of, being just another

Tips to solve Your Customers’ Issues

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Whether a business is conducted by one hand, or it’s a large enterprise, it always needs a customer care department to take care of all the calls from the customers, to look after the demands of the customers and to meet their needs. Woeful services to the customers leads to wretched sales and exiguous esteem. With the growing business competition, all the companies seek for ways to enhance their business opportunities in the market by emphasizing on the particular aspects of the business. They have lesser time to share on the issue of customer care and the related aspects, thus they feel a need of incorporating a customer care center. Some businesses have an inbound call center support; some outsource it to someone else. An inbound call center is a basic call handling unit for the customers. The outcome of these customer service centers is for providing fortified, active and expeditious services to clients. This expands itself in providing cost-effective answering services, which help

Vcare Call Center is looking for PHP programmer

PHP Programmer , PHP, MySQL, Javascript Job Description -: More then 3years of experience in programming environment. Sound knowledge in development tools including PHP, Javascript, SQL Server and My SQL, Oracle database. Designed and developed common platform services XML mapping, SOAP request & responses. Key Skills: PHP Programmer , PHP, MySQL, Javascript Eligibility- : Must have an Engineering degree from known reputable university. Ability to work in a team and should have excellent communication skills. Open to work in US Shift and should have exposure of International clients. Contact Us -: hr3@callcentersindia.com Phone No. -: 9818326995

How to Make Sure No Failures at Contact Centers

There has been a very noticeable change in the contact center services in the way that they feel to do things in the last few years and how their customers expect from them. In the midst of such growing economic pressures, the expectations from the contact centers are on a rise as they are convinced to do more with less. The reasons why outsourcing projects fail could increase by many numbers. There could be no precise reason for this deterioration, as the dependency on varied variables. The call centers which evade the main convictions of good customer service can do irretrievable damage. If few things are kept in mind while outsourcing, Failures could be avoided: 1. Services being outsourced to a wrong vendor- This could surely be singular gigantic mistake by a call center. While choosing a vendor, businesses should adopt expert's advice as today's call centers have also become very industry-specific. With the passing time, a call center becomes specialized in knowing the de

Vcare is hiring Quality Analyst

To see the detail, please go through the link below-: Jobs in Vcare Call Center

How Valuable Are Call Center Agents?

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In this technological era, when it has become an immense need of every company to be into the Call Center sector, there can be seen the need of the customers also to have before them an agent to provide them the information that they are seeking and also to solve their queries. Today, the BPO industry is very much in convergence with the calls of the customers conceiving their contrary questions. The twister in this influx of calls is due to the numerous agents who are very well trained and expertise in handling such calls. This is truly a substantial reason why there is an ultimate increase in the demand of such agents at the BPOs. These call center services are very much in an entangled way, as, it is supposed to deal with the extreme number of calls at a time. There is no doubt in saying that technology has grown out well, still we need an agent between customer and client to run the work smoothly. Considering the fact that call center jobs are very pressurizing and need a lot of

Customer Care Executive Walkin in Vcare Call Center

Vcare Corporation has offices in US, UK and India. The US Corporation is legally incorporated in Seattle, WA. Vcare Corporation is a leading provider of BPO Services mainly Call Center, Software Development and Knowledge Process Outsourcing Services. Industry: Walkin Education: Any Graduate - Any PG Course Location: Noida Experience: 0 Years Job Details -: Fresher - 1. Both Graduate / under graduate for international, voice process. 2. Excellent command over Spoken English 3. Working Knowledge of Windows and Internet 4. Work in Shifts for international process 5. Preferably experience in inbound process Candidate Profile Open for 24*7 shifts. Good communication skill with neutral accent. Zeal to growth