One and Only One World's Top Outsourcing Destination is India

India - World's Top Outsourcing Destination

In Spite of backlash against outsourcing, India's low costs, skilled workforce and business environment make India as No.1 outsourcing destination across the world

Undoubtedly, outsourcing services in India are really cost effective, premium quality, reduce operating costs, optimum time management and best resource utilization.

Outsourcing your call center services to the highly qualified and well trained staff whoever take pride in their quality of work and service, leaves you free to concentrate more of the other resources to maximum benefit to your organizations.

India continues to be the most preferred destination for companies looking to offshore their business including customer support, IT and back-office services, in spite of the backlash against outsourcing to the country.

According to global management consultancy,business outsourcing with India also retains its low-cost advantage and is among the most financially attractive locations when viewed in combination with the business environment it offers and the availability of skilled people,

The top three countries in the 2009 Global Services Location Index (GSLI) remain the same—India, China and Malaysia—but the world's volatile economic environment is reflected in the rest of the rankings.

The economic meltdown and appreciation of the local currency against the dollar has taken its toll on Central and Eastern Europe, which were emerging as important offshoring hubs for Western Europe. Overall, nine countries dropped nine or more rankings in the attractiveness index. While the one-time rising stars such as Poland, Czech Republic and Hungary lost out, others in the Southeast Asia and Middle East scored. Egypt, Jordan and Vietnam made it to the top 10 rankings for the first time. UAE, Tunisia and Morocco have also improved their standing, with the noteworthy trend being the Middle East and North Africa emerging as key offshoring regions given their large and educated population and proximity to Europe.

India and Philippines together account for 50% of the world's BPO market, but Philippines, often spoken of as threat to India, is only a 'distant' second, according to the study. Philippines is more call-centre oriented and we don't necessarily see it growing at the same pace as China and some other South Asian countries.

Some of the reasons that has made India number one continue and they will help it tide over the economic downturn faster than any other in the world.

Significantly, India is also no longer being viewed only as a competitor but also as an enabler to industry growth in other regions. "Indian companies are some of the gorillas and they are increasing their global footprint as clients look for multi-region support"

Outsourcing business such as customer care support, help desk, technical support, IT and back office operations to India is one of the most popular business practices in today's competitive environment. Indian Outsourcing industries, who take pride in their quality of service and constantly growing with new heights of success and glory.

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